Terms of Service 

1. Acceptance of Terms By using our website and purchasing our winter salt products, you acknowledge and agree to these Terms of Service in their entirety. If you do not agree to these Terms, please do not use our website or purchase our products.

2. Refund Policy Due to the nature of our winter salt products and for reasons of safety, we do not offer refunds for any purchases unless we deem necassary and or an oppritunity for a refund is outlined in the terms of service. All sales are final. It is essential to understand that, once you have purchased our products, you are responsible for their proper use and storage. However should a product purchased arrive damaged and you inform us within 12 hours of delivery we will either refund or replace the item at our discretion. Refunds are only processed on Tuesdays each week. Refunds will be made to the same type of payment you used to place an order. Refunds to credit cards may take 5 to 7 days to appear on your statement. 

3. Product Information We make every effort to provide accurate and up-to-date product information on our website. However, we cannot guarantee that all product descriptions or images are entirely error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information at any time. Should a change need to be made to products on your order you will have the oppritunity to accept the change or recieve a refund.

4. Pricing Product prices are displayed on our website and are subject to change without notice. The price for a product will be the price in effect at the time of your order.

5. Order Acceptance Your submission of an order does not guarantee its acceptance. We reserve the right to refuse or cancel an order for any reason, including but not limited to incorrect pricing, product availability, or any other circumstance that we believe warrants cancellation. If your order is canceled, any payment made will be refunded.

6. Shipping and Delivery Our delivery partners will make every effort to ensure the timely and accurate delivery of your order. However, delays may arise due to unforseen circumstance such as weather, and breakdowns. Our delivery target is one to three days after ordering. You are responsible for providing accurate shipping information and making arrangements to receive the shipment. Delays beyond five days will qualify for a refund and must follow our refund policy.

7. Use of Products Our winter salt products are designed for the purpose of melting ice and snow. You are responsible for using them in a safe and appropriate manner, in accordance with all applicable laws and regulations. We are not responsible for any damage or injuries resulting from the misuse of our products.

8. Warranty and Liability Our winter salt products are sold “as is” without any warranty of any kind, including but not limited to warranties of merchantability or fitness for a particular purpose. We are not liable for any damages, losses, or injuries related to the use of our products. Purchaser assumes all risk and liability associated with the use or application of the product.

9. Privacy Policy Your use of our website is also governed by our Privacy Policy, which can be found on our website. By using our website, you consent to the practices described in our Privacy Policy.

10. Changes to Terms We reserve the right to change or modify these Terms of Service at any time without notice. It is your responsibility to review these Terms periodically for any updates. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.

11. Further information related to our policies and business practices are available under our frequently asked questions page. Same polices apply to our terms of service.

12. Contact Information If you have any questions or concerns about these Terms of Service, please contact us at:

Order Salt / info@ordersalt.ca

These Terms of Service were last updated on [November, 1st, 2023].

By using our website and purchasing our winter salt products, you acknowledge and agree to these Terms of Service in their entire